| | Welcome To LodgeMart.com
Our Contact Information:
LodgeMart.com PO Box 2673 Huntington Station NY 11746 1(800)742-6758 Fax 1(888)606-7301 sales@lodgemart.com
LodgeMart.com has been designed
exclusively for the hospitality business trade. We welcome orders from the open
public but certain items are sold only to the hospitality trade and not
available for sale to the open public. There is a minimum order amount of $25.00.
Please email us at sales@lodgemart.com if there is an accessory that needs to be ordered less than
$25.00.
If this is your first visit to LodgeMart.com , We hope you enjoy shopping on our
website. LodgeMart.com sells hotel supplies for less. As a major hotel commercial product supplier our strong buying power gives you the unique ability to purchase these great products at huge savings. We look forward to
being your #1 source for lodging products.
If you are a National Hotel Franchiser, Hotel Management Company or Major
Purchasing Group Please write or e-mail us at sales@lodgemart.com
for special price consideration.
Our Freight Policy
*Most Items are Shipped Via UPS. Items that weigh in excess of 150 LBS must be
shipped via a common carrier. You will be contacted by a customer service
representative with the actual shipping cost if a common carrier service is
used. Shipments to residential locations will incur higher freight charges than
commercial locations due to the fact that there is no loading dock and an inside
delivery is usually necessary. All deliveries made via common carrier are
"curbside" or "tailgate" delivery only. Please be advised there must be a person
available at time of delivery to transport the equipment from the truck to your
desired location. We do not offer a "inside delivery" service at this time.
Our Return Policy
*Most Items can be returned back to us for a full refund within 14 days of
purchase although a 25% restocking fee may be applied. Some Items are
"Special Orders" and are not refundable. Under no circumstances will
we accept any returns unless the items are in their original carton with all
packing material intact. Email productreturns@LodgeMart.com
to receive an RMA # for all
returns. LodgeMart.com will not accept any returns without an RMA # assigned. All
returns must be sent freight prepaid and insured.
Delivery & Damaged Shipments
When you receive your order please be sure to follow these guidelines..
1) Fully inspect all deliveries before signing the receipt even though you
do not plan on opening the carton right away. Please note once 3 days
has passed from the day of delivery we will not accept any damage claims.
DO NOT ACCEPT broken or cracked merchandise under no circumstances.
2) Write down any visible damage such as box crushed, torn, creased, or hole in
carton. Write down other circumstances about the delivery. Remember to have the
driver sign the receipt.
3) If you find concealed damage, save the carton and packaging material. . We will not
accept any claims after 3 days of receipt of delivery.
Cancellation Policy
*Orders can be cancelled prior to shipping by emailing sales@Lodgemart.com.
Please include your order number and reason for cancel. Please note If you cancel your order
after your order has been shipped you will incur restocking charges and return
freight charges..
Credit Card Orders
The "Bill To" name given on your order must be the same exact
name and address where your credit card statement is mailed to. If you
are using a different address for shipping that address must be on file with
your credit card company otherwise your credit card will not be approved.
All Orders Are Subject To A Shipping & Handling Charge. Sales Tax Will Be
Added To All Orders In NY, NJ, CT.
On Line Catalog Errors
We reserve the right to correct any typographical errors such as price,
dimensions, etc. that may be found on-line. All prices are subject to change
without notice.
Leasing Program
Most equipment seen on LodgeMart.com can be leased through our leasing
division. E mail sales@lodgemart.com
for a free quote.
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